Could the age of AI spell the beginning of another Dotcom boom?


Developments in AI, automation, augmented reality and robotics have spurred on changes that merely a few years ago would have been unimaginable. From self-driving cars to drones and even predictive analytics developments in genetic research, every sector seems to be going through significant changes. The Pew Research Centre highlights that nearly half of US adults […]

If You Aren’t Checking What Your Customers Do/Want/Think, Then Who Is?

It’s all very well using digital tools to monitor reception to outbound marketing. It’s also a good step to understand broadly customer sentiment and employ digital customer services agents for consumer brand interaction. But is that enough? I’d say that these days it really isn’t. Granted, there are companies who, 10 years into the social media […]